Shipping policy
Shipping Policy
Thank you for shopping with 662 Graffix. We work hard to process, create, and ship each order with care. Please review our shipping policy before placing your order.
Order Processing
Most orders are processed after payment has been received. Because many of our products are custom-made, personalized, or printed on demand, processing times may vary depending on the item, order size, design approval, and current production schedule.
Standard processing time is typically 3–7 business days after design approval, unless otherwise stated.
Large orders, custom team orders, banners, signs, decals, and specialty items may require additional time.
Custom Order Production Time
Custom orders do not begin production until all required details have been received and the customer has approved the final design proof, if approval is required.
Delays in customer responses, missing information, artwork issues, or design changes may delay production and shipping.
Shipping Rates
Shipping rates are calculated at checkout based on the order size, weight, shipping method, and delivery location.
Any available shipping options will be shown during checkout before payment is completed.
Delivery Time
Delivery times vary depending on the shipping carrier and destination. Once an order leaves 662 Graffix, delivery times are controlled by the shipping carrier.
Estimated delivery times are not guaranteed. Delays may occur due to weather, holidays, carrier issues, incorrect addresses, or circumstances outside of our control.
Local Pickup
Local pickup may be available for customers in or near Ackerman, MS. If local pickup is selected, you will be notified when your order is ready.
Please do not arrive for pickup until you have received confirmation that your order is complete.
Incorrect Shipping Addresses
Customers are responsible for entering the correct shipping address at checkout. 662 Graffix is not responsible for orders shipped to an incorrect address provided by the customer.
If an order is returned due to an incorrect or incomplete address, the customer may be responsible for additional shipping charges to resend the order.
Lost, Stolen, or Delayed Packages
Once an order has been shipped and tracking information has been provided, 662 Graffix is not responsible for lost, stolen, delayed, or misdelivered packages caused by the shipping carrier.
If your package shows delivered but you did not receive it, please contact the shipping carrier directly for assistance.
Damaged Packages
If your order arrives damaged, please contact us within 3 business days of delivery. Include your order number, a description of the issue, and clear photos of the damaged item and packaging.
If the damage is confirmed, we will work with you to find the best solution.
Split Shipments
Some orders may ship in multiple packages depending on product type, size, inventory, or production schedule. If your order ships separately, you may receive more than one tracking number.